FAQ

Common questions about ByteSwap.

Short answers for customers using ByteSwap exchange and support tickets.

Where do I start an exchange?

Join the Discord server and use the official exchange panel. Do not start trades through random direct messages.

How do I know the instructions are real?

Only follow payment details shown inside your official ByteSwap ticket or sent by approved bot commands in the server.

What should I check before sending?

Confirm the amount, payment method, receive amount, wallet address, network and any ticket warnings before sending funds.

What if my payment is missing?

Open a support ticket and include the exchange ticket ID, TXID if available, screenshots and any relevant payment proof.

Are customer names public?

No. Public vouches and history messages should hide customer identity while still showing useful order context.

Can I continue outside the ticket?

No. Keep exchange messages, proof, wallet updates and payout questions inside the ticket so support can review them.