Trust and safety

Use official tickets. Avoid unsafe DMs.

ByteSwap keeps exchange instructions, proof, payout updates and support context inside official Discord tickets so customers have a clear record.

Official channels

Start from ByteSwap panels

Use the server panels for exchanges and support. Do not trust payment details from random DMs.

Payment checks

Review before sending

Check amount, method, wallet address, recipient details and ticket status before making a payment.

Payout tracking

TXID confirmation

Crypto payouts can include transaction IDs and confirmation updates before the exchange is completed.

Privacy

Customer identity hidden

Public vouches and history records should hide customer names while preserving useful order context.

Customer rules

Keep everything inside the ticket.

If payment instructions, wallet addresses or staff messages appear outside the official ticket, stop and ask for verification.

  • Open tickets from official panels.
  • Check receive amount and wallet details.
  • Upload proof inside the ticket only.
  • Use support for missing, delayed or incorrect payouts.
Exchange safetyOfficial tickets only
Payout reviewTXID and status updates
Public feedbackPrivacy-safe vouch wall