Data we may process
Discord IDs, display names, ticket IDs, order details, payment method labels, wallet/contact information, transcripts, status changes and support metadata.
Privacy
How ByteSwap handles customer data.
ByteSwap stores the data needed to operate exchange tickets, support requests, order records and dispute review.
Why it is used
Data supports ticket handling, payout review, fraud prevention, support requests, transcript lookup and order reporting.
Public vouches
Public vouches should hide customer identity. The vouch wall uses privacy-safe labels instead of names or Discord IDs.
Limited access
Only authorized ByteSwap team members should access private ticket and support records needed to handle exchanges.
Support requests
For privacy concerns or data-related questions, open an official support ticket in Discord.