Legal
ByteSwap stores the data needed to operate exchange tickets, support requests, order records and dispute review.
Discord IDs, display names, ticket IDs, order details, payment method labels, wallet/contact information, transcripts, status changes, support metadata, and fraud-prevention logs such as IP address and browser details when you use ByteSwap website or OAuth verification flows.
Data supports ticket handling, payout review, fraud prevention, abuse detection, support requests, transcript lookup and order reporting.
ByteSwap may link website verification records and ticket activity by Discord ID to identify repeat abuse, fake payment attempts, chargebacks, ban evasion or suspicious account patterns. Discord-only button verification and ticket creation do not expose your IP address to ByteSwap.
Public vouches should hide customer identity. The vouch wall uses privacy-safe labels instead of names or Discord IDs.
Only authorized ByteSwap team members should access private ticket and support records needed to handle exchanges.
For privacy concerns or data-related questions, open an official support ticket in Discord.
Related legal
The terms explain the rules for customers, partners and referral users of the official Discord ticket exchange service.
